Training
Training Workshops
Each September or October there are six free workshops across the state. They are sponsored by the North Carolina Association of County Commissioners and North Carolina League of Municipalities. These training workshops are available to staff of the following:
- Counties
- Municipalities
- Joint Regional Agency
- Metropolitan Sewerage District
- Public Health Authority
- Sanitary District
- Water and Sewer Authority
- Housing Authority
- Regional Solid Waste Management Authorities
- Vendors/third-party administrator of any of the above (must attend with local government staff and be pre-registered by the local government)
2019 Workshop locations
- Albemarle - Tuesday, October 15, 2019
- City Hall Chambers - Room 143
- 144 N Second Street, Albemarle 28001
- map
- Waynesville - Wednesday, October 16, 2019
- Police/Planning Zoning Building - Board Room
- 9 South Main Street, Waynesville 28786
- map
- Hickory - Thursday, October 17, 2019
- City Hall - Council Chambers
- 76 North Center Street, Hickory 28601
- map
- Washington - Tuesday, October 29, 2019
- Beaufort County Community College
- Building 8 Auditorium
- 5337 Hwy 264 East, Washington 27889
- map
- Wilmington - Wednesday, October 30, 2019
- New Hanover Government Center
- 230 Government Center Drive
- Wilmington 28403
- map
- Raleigh - Thursday, October 31, 2019
- Local Government Federal Credit Union Corporate Office
- 3600 Wake Forest Rd, Raleigh 27609
- map
2019 Registration
- Registration is required. Click here to register.
- Up to five attendees can be submitted per registration form
- Please register at least one week prior to the workshop
- Once registered, to make changes or cancel, send an email to ncsetoff@ncsetoff.org, no need to complete a new registration form
- 10:30 - 11:30 a.m.- OPTIONAL, but recommended for the following:
- not currently participating in debt setoff and have not completed the required contractual forms
- attendees who have attended but want a refresher course
- first time attendees to a debt setoff workshop
- currently participating in debt setoff but is a new responsibility
- 1:00 - 3:30 p.m. - MANDATORY
- all attendees are strongly encouraged to attend this session, it is entirely different than the 10:30 session
2019 Sessions
** AGENDA/HANDOUTS/PRESENTATIONS **
2019 AGENDA, HANDOUTS AND PRESENTATIONS SHOULD BE AVAILABLE BY SEPTEMBER 2
2018 AGENDA, HANDOUTS and PRESENTATIONS
2018 HANDOUTS (pdf)
1) Agenda
2) Information
2018 PRESENTATIONS (pdf) - Subject to Change prior to Workshops - All Attendees #5 below (updated October 10)
COUNTIES/AGENCIES/MUNICIPALITIES:3) 10:30 - 11:30 a.m.: New Attendees - Startup (22 pages) Handout version for Notes (8 pages)
4) 10:30 - 11:30 a.m.: New Attendees - Technical (18 pages) Handout Version for Notes (6 pages)
5) 1:00 - 3:30 p.m.: All Attendees (143 pages) Handout Version for Notes (48 pages)
6) Intro/Addendum - while awaiting workshop to begin but should be reviewed by ALL (45 pages) Handout Version for Notes (15 pages)
Note: if you have any problems printing any of the workshop documents, email us and we can email them as attachments in order for you to print
_______________________________________________________________________________________________________________
Listing of Past Workshop Locations (2001 - 2018)
ADDITIONAL TRAINING
We understand there may be some local governments that require personal training and support. Just some of the reasons:
- Can't wait for a training workshop in October, need immediate help
- Unable to attend one of the training workshops in September
- Training workshop did not cover in detail one or more topics that are of immediate importance
- Assumed debt setoff responsibilities without any or adequate training and/or training materials
Just call us at (866) 265-1668 and set up an appointment where we can discuss how we can help. We may even be able to provide assistance at that time. Some examples of our support, all of which is at NO cost:
- Conference call
- with the Clearinghouse staff, you and any additional staff, including I.T. and/or vendor/third-party administrator
- we can also conference in one additional phone number for even additional participants
- Via Remote Computer support, we can connect to your computer to train on our software regarding:
- enter debtors, debts, run reports, generate notification letters
- import files, such as Excel files from other departments or even vendors/third-party administrators
- import setoff file once funds have been recovered
- to understand the reports and files we provide, such as the surplus.xlsx (possible refunds)
- to transmit a secure file to us