Information
There
is a vast amount of information regarding the participation with
the the NC Debt Setoff Clearinghouse. This page is a centralized location
and good place to start.
Interested in Participating in the Setoff Debt Program?
There are several required Forms in order to get started. In addition, an online 2025 Participation Form is required initially and annually.
Legislation and Fees for Debt Setoff
- N. C. General Statutes - full version
- N. C. General Statutes - consolidated version
- Legislated Collection Fees (all to the debtor):
- $5.00 - Department of Revenue (per tax return)
- $5.00 - Education Lottery (per winning over $600)
- $15.00 - Clearinghouse (per debt over $50 per calendar year)
Methods for Submitting Data
-
Spreadsheet - such as Microsoft Excel - Excel Sample.xls is a format ready to use
-
ASCII (standard for exchanging data among different computer systems) - from external billing/accounting systems or third-party vendors - ASCII Layout
-
Hardcopy forms - for those who have a small number of debts with none or limited staff resources (free data entry for 50 debtors or less, call us to discuss) - Hardcopy Debt Submission.pdf
-
Client software - provides the functions of entering debtors and debts. There are multiple reports and even methods to do interest accrual. An integrated file transfer automates sending to our computer system and will also download to your computer and update debtors that are setoff by the Department of Revenue and/or the Education Lottery.
Guest Article
We
are looking for a few local governments to give us a success story or tell us how
the debt setoff system has helped them. Perhaps you started this year using the Interactive
Voice Response (IVR) to
provide different contacts and phone numbers for different
departments, rather than all to one contact and phone number?
Do you have a story? If so, please contact us. Has our new software helped by providing:
- way to print letters and a pdf from the software, not a separate mail merge file
- departments having their own notification letters and setoff reports
- can import a separate file (ASCII or Excel) for another department or even a vendor to add, edit or replace the debts
What we offer:
At
NO cost, we
can assist with installing our client software, on a standalone
workstation or a network. We will provide online and by telephone the
training to get you operational. If you don't have any I.T. support we
should be able to do get you operational or let you know what I.T. needs
to do. We can also provide support with data entry in
the event that you not have the resources available. Call us with
all of your questions and concerns, even conference in other staff and
even your vendors.
Where we deliver:
The
Clearinghouse provides quick effective services and support at NO cost to
all
participating local governments. We will work with your contracted
vendors, I.T. staff and other internal personnel to ensure you can
submit all types of debts from any department. We can also assist you
with different types of data from different computer systems. And if you
have a computer disaster we can provide you a file of all your debtors
and debts from the last time you sent us a file.
