This is the page for the latest important information for participating
in the debt setoff program.
If you didn't get an emailed attached copy when created but would like to get the next one send an email request to Customer Service
Current Tip:
#1 - 2012/13 Client software users - you can download your Import Status Report error file directly from the software.
You don't have to sign-on to the secure website. Just select the
and
click Print Report and it automatically prints.
#2 - Curious about the data you have at the Clearinghouse?
We can create an Excel spreadsheet that will have details on every
debtor and debt in our database. It has SSN, Name, address, debt amount,
compliance date, expiration date, account number, unique key, setoff
amount and setoff date. You could take this file and put in a format to
re-send to us and let it replace your existing debts with a corrected
version. Just contact us, we can normally create this by the next
business day.
Upcoming/Recent Events:
2013
Date: 6.18.2013 (Tuesday)
The 10th (of 22) 2013 Setoff files will be available from North Carolina Department of Revenue and
Education Lottery.
Date: 6.20.2013 (Thursday)
Setoff file of Tuesday, June 18, 2013 from Department of Revenue and
Education Lottery will be made available to all local governments that
received funds.
2012
Date: 12.18.2012 (Tuesday)
The 23rd (of 23) 2012 Setoff files was available from the North Carolina Department of Revenue and
Education Lottery.
Date: 12.26.2012 (Wednesday)
Setoff file of Tuesday, December 18, 2012 from Department of Revenue and
Education Lottery was made available to all local governments that
received funds.
training workshops:
2012
Date: September 2012
Six FREE training workshops for 2012 have been completed.
Locations:
Canton (Colonial Theatre) Sept. 11
Hickory (City Council Chambers) Sept. 12
High Point (Council Chambers) Sept. 13
Pinehurst (Assembly Hall) Sept. 18
Raleigh (Quorum Center) Sept. 19
Washington (County Comm. Coll.) Sept. 20
Facilities, sessions, schedules, agenda and handouts will be ready by
mid-August.
Click here for more information.
Past Items of Importance:
Date: October 2010 - December 2012
The conversion of
all current users of our software to the new version, 2012 continues. Nearly
all users of the previous software, version 2007.03 has been upgraded. Those
with less than 100 debts were converted to Excel. Once 100 or more debts are
achieved a local government has the option to upgrade to the 2012 version.
Date: November - December 2012
Operation Clean-up 2012 - has been completed to remove debts that are $0.00,
less than $50 and/or expired. In addition, more than 3,900 debts
that were rejected by the Department of Revenue were deleted. For many,
it was part of the new 2012 client software upgrade. This is entirely optional but keeps
debt information current and reduces inadvertent setoffs and phone calls.
The Clearinghouse removed all the above criteria Monday, December
31.
Debts from $0.01 and above along with expired debts will be still be loaded
at the Clearinghouse, however, they will not be sent to the Department of
Revenue or Education Lottery.
Debts $0.00 received by the Clearinghouse will be loaded if the debt is not
currently $0.00, thus allowing for debts to be removed from going to the
Department of Revenue and Education Lottery. Debts already $0.00 or a new $0.00
debt will not be loaded. This will reduce the number of calls to local
governments who may have had a debt for an individual but no longer does. The
Interactive Voice Response (IVR) will not provide the local government contact
information in this instance.
Date: November - December 2010
Operation Clean-up 2010 - has been completed to clean up rejected Social Security Numbers/Names from a list provided by the Department of Revenue.
Over 2,000 SSNs and the names associated were provided to the Clearinghouse from June through September. All local governments with one or more rejected SSNs
received an Excel file in their secure folder and received an email notification and instructions.
Date: November - December 2010
Operation Clean-up 2010 - has been completed to remove debts that are $0.00 and/or expired. For many,
it was part of the new client software upgrade. This is entirely optional but keeps
debt information current and reduces inadvertent setoffs and phone calls.
The Clearinghouse removed all $0.00 and expired debts Friday, December
31 through Sunday, January 2.
Debts from $0.01 and above along with expired debts will be still be loaded
at the Clearinghouse, however, they will not be sent to the Department of
Revenue or Education Lottery.
Debts $0.00 received by the Clearinghouse will be loaded if the debt is not
currently $0.00, thus allowing for debts to be removed from going to the
Department of Revenue and Education Lottery. Debts already $0.00 or a new $0.00
debt will not be loaded. This will reduce the number of calls to local
governments who may have had a debt for an individual but no longer does. The
Interactive Voice Response (IVR) will not provide the local government contact
information in this instance.
Date: November - December 2010
Operation Clean-up 2010 - has been completed to clean up rejected Social Security Numbers/Names from a list provided by the Department of Revenue.
Over 2,000 SSNs and the names associated were provided to the Clearinghouse from June through September. All local governments with one or more rejected SSNs
received an Excel file in their secure folder and received an email notification and instructions.